FAQ
Questions, answered plainly.
The things independent pharmacies ask us most. Don't see yours? Talk to a real person.
What's a secondary wholesaler, and why would I use one?
Your primary wholesaler covers most of your stock. A secondary like Med Depot fills the gaps — better prices on certain generics, hard-to-find items during shortages, and fast backup when you run out. Most independents use one alongside their primary.
Do you really deliver the same day?
Yes — across the greater Los Angeles metro. Order by our daily cutoff and our own couriers bring it to your door the same day. Outside LA, you get fast next-day shipping.
Are there contracts or minimum orders?
No. Order what you need, when you need it.
What are your payment terms?
Net 30 for approved accounts, and we accept card payments too.
Are you compliant with DSCSA?
Fully. We provide complete electronic pedigrees with every order and source through legitimate channels.
What do you carry?
Generics, branded medications, OTC products, and topicals — plus validated cold-chain items.
How do I return short-dated or expired product?
See our Returns & Short-Dated Policy — we make it simple and tell you exactly what’s eligible.
Which states are you licensed in?
50 and growing. Check our licensing page or ask us.
Ready for a wholesaler that shows up?
Open your account today and place your first order this week.
Open an Account
Or call us — (818) 627-7506 — and we'll walk you through it.